REFUND POLICY
We at Intentions Spa Inc. maintain that all sales are final. While we hope that you are completely satisfied with your shopping experience, to the fullest extent of the law, we do not offer returns, merchandise credit, or exchanges. Thank you. If you have any questions about our return policy please feel free to contact us at (719) 395-5866 or at intentionsspa@gmail.com.
CANCELLATION POLICY
No Call No Shows or canceling with less than a 24 hour notice will result in your account being charged 50% of the missed service price the first occurrence and the full service price all no call no shows thereafter. These charges will be billed to your saved payment information or billed to your account. If you have a prepaid package one of the prepaid services will be used. All charges will have to be paid upon your next appointment. If you no call no show on your first appointment with intentions Spa you will have to pay all cancellation fees before you will be allowed to re-book.
Late arrival may forfeit your reservation, therefore; please aim to arrive about five minutes before scheduled time of service.
If you are late for your scheduled appointment, time will be deducted from your service up to 10 mins. If you are 10 mins past your scheduled appointment time you are considered a no show and will have a 50% cancellation fee charged to your account and will need to reschedule your appointment.
SHIPPING POLICY
SHIPPING AND DELIVERY OPTIONS
DOMESTIC SHIPPING:
Standard ( 5-8 business days) :$
Express ((3 Business days) :$
PROCESSING TIME
Orders are processed within 3 business days excluding weekends and public holidays. Once the item has been handed to the delivery carrier, a tracking number will be sent to the customer.
CANCELLATIONS
After an order is submitted, processing begins and the ordercannot be canceled. If there are questions about canceling an order, please contact us.
RETURNS
All sales are final, returns are not accepted.
DELAYED ORDERS
In case of delayed processing, customers will have the option to cancel their order for a full refund. Shipping provider delays do not fall under the seller's liability. For delayed orders, please first contact the shipping carrier for the item's status.
DAMAGED ORDERS
Intentions Spa Inc. is not liable for lost or damaged products after the order has been placed in the hands of the shipping carrier. If product has arrived damaged, reach out to us so that we may assist you in filing a claim with the shipping provider.
SHIPPING RESTRICTIONS
Orders cannot be shipped to P.O. Box
The TSA (Transportation Security Administration) has restrictions on what items can be shipped through air transportation in the US. As such, any unauthorized item for air shipment may require a different shipping method.
CONTACT
For questions about this shipping policy, contact:
Phone: (719) 587-9504
Email: intentionsspa@gmail.com
TERMS AND CONDITIONS
*This website is owned and operated by Intentions Spa Inc. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors information about Intentions Spa Inc, Intentions Spa Body Works & Apothecary and sales and distribution of Intentions Spa Inc. products. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.
*In order to use our website and/or receive our services, you must be at least 16 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.
*When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.
*The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.
*The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Intentions Spa Inc. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.
*We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment
*You agree to indemnify and hold Intentions Spa Inc. harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.
To the maximum extent permitted by applicable law, in no event shall Intentions Spa Inc, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.
*To the maximum extent permitted by applicable law, Intentions Spa Inc. assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.
*We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.
*You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please notify us at any time.
*These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of Chaffee County, Colorado, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in Salida, Colorado. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.
*For Questions or Concerns regarding the Terms and Conditions of Intentions Spa Inc. please contact us by email: intentionsspa@gmail.com or by phone: (719)395-5866.
PRIVACY POLICY
*We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
*When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only. When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
*We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
*Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
*We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
*If you don’t want us to process your data anymore, please contact us at intentionsspa@gmail.com or send us mail to: 28350 County Road 317 #4, Buena Vista, CO 81211.
*We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
*If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at intentionsspa@gmail.com or send us mail to: 28350 County Road 317 #4, Buena Vista, CO 81211.